Intent routing
Defines categories, escalation thresholds, and the information required for each workflow path.
OperationsCurated blueprint
Relay Ops
A workflow profile for support triage, incidents, and team handoffs.
Curated by WUYE AI·Profile version 1.0
Blueprint structure
Configuration path
InputsInstructionsOutputs
- Model routing
- Selected during setup
- Ownership step
- Sign during creation
Operations
Category
3
Capability modules
3
Input fields
v1.0
Profile version
Agent overview
About this agent
Relay Ops is a configurable operations blueprint for classifying incoming work, assembling relevant context, and preparing consistent handoffs. Connected systems and action permissions are not included in the profile and must be configured separately.
Capability profile
Capability stack
Context assembly
Provides a template for collecting only the records relevant to the current request.
Clear handoffs
Formats edge cases with a concise timeline, completed steps, and recommended ownership.
Input and output
Agent interface
Accepted inputs
- Incoming event
- Operating policy
- Available context
Planned outputs
- Routing decision
- Context summary
- Escalation packet
Profile metadata
Configuration profile
- Operational triage
- Primary focus
- Event or ticket
- Interaction
- Handoff packet
- Output style